Colorado Springs Utilities - Colorado Springs, Colorado

Introducción a Colorado Springs Utilities

Colorado Springs Utilities es una organización pública de servicios públicos que opera en Colorado Springs, Colorado. Fundada en 1961, esta prestigiosa compañía ofrece servicios de electricidad, gas natural, agua potable y gestión de residuos a más de 700.000 personas en el área de Colorado Springs y su entorno. Con una amplia experiencia y un enfoque centrado en el servicio al cliente, Colorado Springs Utilities ha ganado una reputación de confianza y eficiencia en el sector de los servicios públicos.

Ubicación y Dirección

La sede de Colorado Springs Utilities se encuentra en la dirección 111 S Cascade Ave, Colorado Springs, CO 80903. Este emplazamiento estratégico en el centro de la ciudad facilita el acceso tanto para clientes locales como para los miles de visitantes y turistas que llegan cada año a disfrutar de las bellezas naturales de Colorado Springs.

Teléfono y Página Web

Los clientes y potenciales clientes pueden ponerse en contacto con Colorado Springs Utilities llamando al teléfono 194484800. Además, la compañía mantiene una página web actualizada con toda la información relevante sobre sus servicios, planes y promociones. Puedes acceder a ella visitando csu.org.

Especialidades

Como compañía eléctrica, Colorado Springs Utilities ofrece servicios de energía eléctrica de alta calidad y confiabilidad a sus clientes. Además, la empresa gestiona las oficinas del ayuntamiento, ofreciendo una gama completa de servicios administrativos y de soporte a la ciudadanía.

Otros Datos de Interés

• Entrada accesible para personas en silla de ruedas
• Estacionamiento accesible para personas en silla de ruedas

Opiniones y Calificaciones

Colorado Springs Utilities ha recibido 399 valoraciones según Google My Business. La empresa posee una calificación de 2.3/5, lo que demuestra que hay espacio para mejorar en términos de servicio al cliente y satisfacción de las necesidades de sus clientes. Sin embargo, es importante destacar que algunas de las opiniones positivas mencionan el rápido y eficiente manejo de situaciones problemáticas, así como el alto nivel de servicio al cliente.

Recomendación Final

Si estás buscando una compañía de servicios públicos confiable y eficiente en la zona de Colorado Springs, Colorado Springs Utilities es una opción a considerar. Aunque su calificación en Google es modesta, sus esfuerzos para resolver problemas y mejorar el servicio al cliente son dignos de mención. Te animamos a que visites su página web csu.org para obtener más información sobre sus servicios y cómo pueden adaptarse a tus necesidades específicas. No dudes en ponerte en contacto con ellos por teléfono al 194484800 para cualquier duda o consulta que puedas tener.

👍 Opiniones de Colorado Springs Utilities

Mark R.

5/5

I recently had a very LARGE water bill. I knew there was no way I used that much water. One phone call to CSU and a visit from one of their techs was all it took. CSU realized it was due to a recent meter upgrade and adjusted the bill quickly. The customer service I received was absolutely top notch. The whole issue was resolved within 2 days.

Anna N.

1/5

Charged past my stopping date and had to pay for the utilities of the “tenant” that was living in the apartment after me. Average “temp” in that apartment was “105 degrees Fahrenheit” and now that I try to look they disabled it so that I don’t have the proof any longer. They told me to take it up with the apartment complex. I drove by there yesterday and it definitely did not burn down so unsure how it reached over 100 degrees on “average” in that month.

N B.

1/5

This is a terrible company to deal with. They didn't help with the account, and I spent 2 hours on useless conversations. Xcel Energy is so much better when it comes to customer service.

Tyhannie S. (.

5/5

“I would like to express my deepest gratitude to Becky Karnes for her exceptional support and dedication. Becky has truly gone above and beyond her daily responsibilities, stepping in during an emergency crisis to assist me when I needed it the most. She worked tirelessly to help me restore my services, which was critical in preventing eviction. Her compassionate tone, unwavering commitment, and diligence made all the difference during an incredibly stressful time. I am forever grateful for her professionalism and kindness. Becky’s dedication is truly commendable, and she is an asset to her team.” Thank you Becky.

Timothy

1/5

Requested earlier this year to have my services canceled for August 31st as I was moving out of a rental property and they said they would do so. As of today they have just now canceled it for October 24th but said I still owe the utilities for the months I didn't live at the rental. They couldn't back date the billing despite the fact they messed up. If I could sue the company I would, I just don't know how to go about it. We've already reached out to our last landlords and they are giving us issues. We have also reached out to the mayor and are waiting for a response. You guys only care about money and not taking care of the customer.

Robyn

5/5

A fireplace repair store said to contact CSU, because I smelled gas after turning on my fireplace. A man from CSU was at my door within the hour and shut off the gas to that fireplace.
The utility company cared about my safety by checking all my other gas powered devices in the house while they were here and took my concern seriously.
Thank you CSU!

Benjamin P.

1/5

Xcel can't break up this monopoly fast enough! Got their increase approved by the state, and feel it's acceptable to turn off power for two disabled adults, and their child. If you work here, I'm not sure how you sleep at night...

Maxwell R.

1/5

Change rates and add fees to subsidize themselves. The ceo makes over 500,000 a year and they add fees to make themselves more money. Disgusting company that uses citizens of the springs to leech off of.