Computer Runner - Tustin, California

Tony J.

I had an excellent experience with computer runner when I brought my Dell laptop in for repairs. After struggling with a persistent issue for weeks, their team quickly diagnosed the problem and provided a clear, affordable solution. What stood out to me was their professionalism and genuine care for getting the job done right. The repair was completed faster than I expected, and my laptop is now running better than ever.

Robert W.

I brought my Alienware computer here for repair after it was having some complex issues that were beyond my capabilities to fix (and I'm pretty good with computers). Came in, got a competitive quote, and laptop fixed super fast and hundreds of dollars below all other quotes in the neighborhood. I highly recommend Computer Runner, they are very friendly and honest people. I will be back if I ever need them again.

Kobi E.

My laptop suddenly stopped working. I'm a bit computer savvy and felt comfortable opening my own laptop to troubleshoot but couldn't figure it out.

I sent an email over the weekend and was given a reply their next business day. Went in person to drop it off and had a kind experience with Scott. They offered a free diagnostic. Two or three days later, I got a call saying the issue will require a deeper diagnostics.

They applied a fee ($45) then credited the fee payment towards the final price and still saved myself +$300 on replacement parts! They managed to repair my laptop without ordering new parts and my computer is definitely running!

I am very impressed with their communication, accommodations, and fairness. I recommend and look forward to returning if I run into other computer issues.

Jae L.

Scott did a wonderful job on my wife's dead external hard drive.
He did the problem analysis for free and suggested what he could do to fix it through the phone with the estimated price.
He ended up doing data recovery on the dead external hard drive and he did it with very reasonal price.
He was not only very kind but sounded very accurate and professional.
He seemed like he is serious and truly enjoying on what he does for his job.
I definetely will find scott again whenever I have problems with my IT stuff and 100% recommend others to do so.

Matthew H.

The guys here gave me a fair price for the work they quoted, and they got my computer back to me before the weekend so I could finally get some game time in!

Angela C.

I came across this repair shop because my laptop’s battery gave up after 1 year or so of needing a replacement. I was so worried that all my documents and information was going to be wiped but Scott went above and beyond to repair my laptop. He was able to save my documents and information and replace the battery along with other repairs. I am so glad I came across this shop. He was very transparent and I appreciate the fact that he called and told me all the things he needed to do before going forth with it. He gave estimates of how much all of the repairs would cost plus service fees and they were all reasonable prices. If I ever have any tech problems again, I definitely know where to go. Thank you Scott!

Lily R.

I wish I was able to give Computer Runner more than 5 stars, My laptop screen was damaged and of course didn’t know about this great repair shop, so first I took it to Best Buy, the price at Best Buy was about twice as this place with 3 weeks of wait time, then took it to MicroCenter and it was even worse, someone suggested to take it to a local shop and I found this place online and I’m glad I did. The quote for repair was really good plus wait time was about a few days. As a supporter of small businesses, I will always use their services from now on. I have talked to Scott and another gentleman, they are super nice and friendly and very patient. I recommend this place to all my friends and family. Thank you so much guys at Computer Runner. 🙂

Nathan R. ?.

Disappointed with the price.

Came in for a SSD install and transfer. They gave a rough estimate over the phone that was at a reasonable price. The process was polite and professional.

Dropping off my PC they called back update on the service, and quoted a significantly higher price range, with no definite answer on the final cost.

The next day I come in to pick up the PC, I was invoiced for the highest possible price they quoted. While I understand the hesitance to offer a definitive quote until the work is done. It just doesn't feel good to not know the price the whole time a service is done. I have dealt with other PC repair service companies that were way more upfront and I'm happy to pay in the beginning.

EDIT: Received a call back from the business. They listened to my pricing concerns when it came to setting expectations and answered all my questions when it came to my gaming PC. They really care about customer satisfaction, and the quality of their work shows. Changing this review from a 3 star to a 5 star.